- Do you come out to my location or is there a place I have to bring my equipment for service?
- I don't know what's wrong with my computer but can you fix it?
- I don't understand, do you guys focus on businesses or home computers.
- Do you come out to my location or is there a place I have to bring my equipment for service?
We do both. We maintain a centralized shop with drop-off locations in Upperville and Ashburn, working on PC's and servers at our shop is easier and we can provide better service there, so we reflect that in a price reduction for bringing your computer to us. But we also have mobile work platforms so we can schedule to come out to your location when it is more convenient for you or the equipment is impractical to move.
- I don't know what's wrong with my computer but can you fix it?
Yes. Most broken computers can be fixed and we'd be happy to help. But it's important to point out that modern PC's are cheap and repair costs can quickly add up to the value of buying a new PC. We quote the repair totals before we start so you can decide if the cost is right for you.
- I don't understand, do you guys focus on businesses or home computers.
Both actually. While our primary focus is on the small and medium business environment we also support a growing base of clients who work from home and we find that it's a fundamental part of modern computing environments to be fully versed in all the technologies and techniques of maintaining the Personal Computer.